Privacy policy

The short version: we don't use analytics, advertising or tracking cookies, we don't sell your information, and we only keep what we need to run the site and answer your emails.

Last updated

Who we are

This policy covers aretherehotsprings.com, run as Are There Hot Springs ("we" or "us"). For any question about your personal data, email contact@aretherehotsprings.com.

What we collect

When you visit the site. Like any website, our server receives technical details with each request: your IP address, the page you asked for, the date and time, the address of the page that linked to us and your browser's user agent. The server writes these to log files, which we use only to keep the site secure and working, for example to stop attacks and fix errors.

When you email us. We receive your email address, your name if you include it and whatever you write. We use it only to answer you and act on your message, such as correcting a page.

We don't ask you to sign up, and we don't collect payment details, precise location or any other personal information.

Cookies

Our pages don't set any cookies. Cloudflare, which protects and delivers the site, may set a strictly necessary security cookie (such as __cf_bm) to tell people from automated traffic. It isn't used for advertising or to track you across other sites.

Analytics and advertising

We don't use analytics tools, advertising networks, social media plugins or tracking pixels. If we ever add any, we will update this policy before they are switched on.

Maps and fonts

Map images come from our own server, which fetches them from OpenStreetMap and stores them, so your browser doesn't contact OpenStreetMap when you view a map. Our fonts are stored on our own server too.

Who we share data with

We never sell or rent personal data. It is handled only by the services we need to run the site:

  • Cloudflare, which delivers and protects the site and sees requests on their way to us
  • our hosting provider, whose servers run the site and store its logs
  • our email provider, which receives and stores messages you send us

We may also disclose information if the law requires it. These providers may process data in countries other than yours.

How long we keep it

Server logs are kept only as long as needed for security and troubleshooting, then deleted. Emails are kept as long as we need them to deal with your message and any follow-up, then deleted.

Your rights

Depending on where you live, including the European Union, the United Kingdom and several US states, you may have the right to:

  • ask what personal data we hold about you and get a copy
  • have it corrected or deleted
  • object to or restrict how we use it

To make a request, email contact@aretherehotsprings.com. We will answer within the time the law allows, and we won't treat you differently for asking. You can also complain to your local data protection authority.

Our guides link to government and official websites. Their own privacy policies apply when you visit them.

Children

The site is for a general audience and isn't directed at children. We don't knowingly collect personal data from children under 13.

Changes to this policy

If we change how we handle personal data, we will update this page and the date at the top.